The (UK based) Sony PlayStation "Careline" telephone number is 08705 998877.
You may also like to check the
Product Manual provided with the console, or the
FAQ section of the EU PlayStation web site.
Additionally, you may like to consider taking out the "
Continuous Play" insurance policy (in advance of reporting the problem, if you wish). See also [
ContinuousPlay.co.uk ].
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Contact Us"
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Please ensure that all procedures have been followed correctly before contacting us by phone. You may be able to resolve your issue with the least amount of effort using our online Help & Support section as well as your instruction manual. If you do not have an instruction manual, click
here.
Telephone:
For customers in Ireland, please
click here.
For customers in Norway, please
click here.
For customers in Denmark, please
click here.
For customers in Finland, please
click here.
For customers in Sweden, please
click here.
For customers in Russia, please
click here.
For customers in Poland, please
click here.
For customers in United Arab Emirates, please
click here.
For UK customers only:
If you have attempted all troubleshooting and are still unable to resolve your query, you may have a non functional system. To reach us, please call the PlayStation Careline on 08705 99 88 77 (National Rate) and a member of our team will be happy to help you.
Postal Contact:
Consumer Services
Sony Computer Entertainment UK
PO BOX 2047
London
W1A 5HY
Email:
You can contact us by email at -
help@uk.playstation.com
Network Gaming Contact:
Should you need to contact us regarding anything to do with Network Gaming and you have been unable to find an answer to your query in the Knowledgebase, please call 08702 422 299.
Note:
Please do not write to, or email us if you believe your PlayStation product is in need of service. We are unable to arrange any service requirement other than through the PlayStation Careline number above.
Continuous Play
Protect your PlayStation with Continuous Play. Sign up for as little as £2.49 a month and we’ll replace your PlayStation system within two working days if it develops a fault after your manufacturer's warranty expires or if it becomes damaged by accident.
Get complete peace of mind for you and your PlayStation system - visit
www.continuousplay.co.uk to find out more and sign-up.
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If you need any more help, just search in the
FAQ section, like I did!
BFN,
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